FLY series · Part 3 of 3
Problem Solving: Extend & Own the Problem
Career Progression · Careers
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What can be verified
For this upload, the official transcript, transcript segments, Show transcript control, and closed captions are unavailable. The opening card reads “Problem Solving — Module 2: Developing skills to identify the real problem.” The public title reads “Extend the Definition & Own the Problem.” The card and public metadata contain no speaker name.
That sets a firm editorial limit. The card verifies that the module concerns identifying the real problem. The public title is the sole source for the themes of “extending” and “owning”. An official transcript or publisher description would be required to confirm how the facilitator explains those themes. This record stays with verified metadata and viewing questions.
While watching, note four things. How does the facilitator separate a symptom from the problem? What information or stakeholders are added when the definition is widened? Where is a sensible boundary placed around the problem? And what does “owning” mean here: accepting blame, coordinating action, following through, or something else? Capture the facilitator’s actual words and examples before interpreting them.
For now, the video is the authority. A fuller summary and a speaker credit need an official transcript or a verified description from the publisher.
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The official transcript, transcript control, and closed captions are unavailable for this upload.
- 2
The opening card says: Problem Solving, Module 2: developing skills to identify the real problem.
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The public title refers to extending the definition and owning the problem.
- 4
Because the card and title differ, a detailed content summary would go beyond the available evidence.
- 5
Speaker credit is absent from the card and public metadata.
- 6
Treat ‘identify the real problem’ as card-verified. ‘Extend’ and ‘own’ remain title-level themes.
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While watching, record the facilitator’s definitions, examples, scope boundaries and meaning of ownership.
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Additional resources
Explore this carefully selected material to deepen your understanding of the topic and connect it with your teaching practice.
IDEO.org Design Kit
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What Is Problem Solving?
A clear overview of problem definition, root-cause work, alternatives, implementation and evaluation.
The Responsibility Company
The Responsibility Process
Christopher Avery’s own account of the stages that can precede taking responsibility.
OpenStax
Improving the Quality of Decision-Making
An open resource on gathering perspectives, weighing evidence, generating options and completing a decision process.